Welcome to Qikap ("Company," "Platform," "we," "our," or "us"). By accessing or using our website, mobile application, trading bots, and related services (collectively, the "Services"), you agree to be bound by these Terms & Conditions ("Terms"). Please read them carefully before using our platform.

1. Age Requirement: You must be at least 18 years old (or the age of majority in your jurisdiction) to register an account.
2. Accurate Information: You agree to provide accurate, current, and complete information during registration and to update it promptly if changes occur.
3. Account Security: You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
4. One Account Per User: You may only maintain one active account. Creating multiple accounts from the same device may result in all associated accounts being flagged, suspended, or terminated under our multi-account detection policy.
5. Account Verification (KYC): To comply with global anti-money laundering (AML) regulations, you must complete our identity verification (KYC) process before accessing certain features, including withdrawals. We reserve the right to request additional documentation at any time.
6. Service Refusal: We reserve the right to refuse service, suspend, or terminate accounts at our sole discretion, with or without cause.

1. Nature of Service: Our platform provides access to automated trading bots ("Bots") that execute trades based on algorithms and market analysis. You retain full control over your trading balance and can start or stop Bots at any time.
2. Bot Fee Explanation: The bot subscription fee covers: access to the AI trading engine, real-time market data, trade execution infrastructure, API endpoints (for higher tiers), and priority support. The fee is recurring monthly, billed in advance. It is non-refundable for the current billing cycle. If you stop using the service or cancel your subscription, no further fees will be charged, but previously paid fees will not be refunded.
3. Bot Performance: While we strive for accuracy, we do not guarantee any specific returns or profits. Bot performance is subject to market volatility and inherent risks.
4. Bot Plans: Different subscription plans (AI Alpha, AI Sigma, AI Quantum, AI Omega) offer varying features, risk levels, and access to API functionality. Details are available on our Trading Bots page.
5. API Access: API access is a feature available only with higher-tier plans (AI Quantum and AI Omega). You are responsible for all actions taken using your API keys. API keys must be kept secure and not shared.
6. No Guaranteed Returns: We do not promise any specific return on investment. Market conditions affect results, and you should only invest what you can afford to lose.

1. Deposits: All deposits must be made in USDT (Tether) via supported networks (e.g., TRC20, BEP20). Minimum deposit amounts may apply. Deposits are credited after the required network confirmations.
2. Withdrawal Policy:
   • Minimum Withdrawal: 50 USDT (or equivalent).
   • Processing Time: Withdrawal requests are processed within 24 hours after approval. Delays may occur due to security reviews, network congestion, or additional KYC requests.
   • Verification Requirements: First withdrawal requires completed KYC (identity and liveness verification). Subsequent withdrawals may be subject to random security checks.
   • Withdrawal Fees: Network fees apply (e.g., TRC20: 1 USDT, BEP20: 0.5 USDT). No additional platform fee.
   • Circumstances that can delay withdrawals: Suspicious activity, multi-account detection, pending KYC review, ongoing fraud investigation, or technical issues at our payment processors.
3. Referral Requirement: To protect against fraud and multi-account abuse, withdrawals may be temporarily restricted for users who have made a deposit but have not yet referred at least two (2) active users. This requirement is designed to ensure a fair and secure trading environment for all users.
4. Balance Sources: You may withdraw from different balance sources (Available Balance, Trading Funds, Referral Earnings) as displayed in your wallet. Terms for each source may vary.

1. Device Fingerprinting: We employ device fingerprinting technology to detect and prevent the creation of multiple accounts from the same device or IP address.
2. Flagged Accounts: Accounts identified as being linked to other accounts via device fingerprinting may be flagged for review. Flagged accounts may have restrictions placed on withdrawals or other features pending investigation.
3. Abusive Practices: Engaging in any activity intended to circumvent our detection systems, create multiple accounts, abuse referral programs, or manipulate the platform is strictly prohibited and will result in immediate account termination and forfeiture of all funds.
4. Reporting: We reserve the right to report suspicious activity to relevant financial authorities.

You agree not to, and not to assist any third party to:

1. Use the Services for any illegal purpose or in violation of any applicable laws or regulations, including anti-money laundering (AML) and counter-terrorism financing (CTF) laws.
2. Engage in market manipulation, wash trading, or any form of abusive trading practice.
3. Share your account credentials or API keys with any unauthorized third party.
4. Reverse engineer, decompile, or attempt to derive the source code of our platform or bots.
5. Interfere with or disrupt the integrity or performance of the Services.
6. Attempt to gain unauthorized access to any other user's account or our systems.
7. Use automated scripts or bots to interact with our platform beyond our provided API.

1. Why KYC is required: To comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations globally, and to prevent fraud, identity theft, and prohibited use of our platform.
2. Accepted Documents: Government-issued ID (passport, national ID card, driver’s license), proof of address (utility bill, bank statement dated within 3 months), and a live face verification video.
3. How documents are stored: All KYC documents are encrypted at rest (AES-256) and stored on secure, access-controlled servers. They are retained for a minimum of 5 years as required by law, after which they are securely deleted.
4. When accounts may be restricted: Accounts may be suspended or restricted if: you fail to complete KYC within 14 days of first deposit, your documents appear forged or altered, you are on a sanctions list, or our risk scoring detects unusual patterns. You will be notified and given an opportunity to provide additional information.
5. Face Verification: Our face verification process (including head movements and smile detection) is used to ensure you are a real person and to prevent identity fraud. This data is used solely for verification and security purposes.

1. All content, features, and functionality available on our platform, including but not limited to text, graphics, logos, software, and the AI trading algorithms, are the exclusive property of Qikap or its licensors and are protected by international copyright, trademark, and other intellectual property laws.
2. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial use.
3. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from our platform without our prior written consent.

1. By You: You may close your account at any time by contacting support. Any remaining balance will be processed for withdrawal subject to our standard withdrawal terms.
2. By Us: We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
3. Effect of Termination: Upon termination, your right to use the Services will immediately cease. Any open trading positions will be closed at the prevailing market price.

1. To the fullest extent permitted by law, in no event shall Qikap, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our Services; (iv) any bugs, viruses, or the like that may be transmitted to or through our Services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.
2. Our maximum aggregate liability to you shall not exceed the total amount of fees paid by you to us during the six (6) month period immediately preceding the event giving rise to such liability.

1. Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis.
2. Qikap expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
3. We do not warrant that (i) the Services will meet your specific requirements; (ii) the Services will be uninterrupted, timely, secure, or error-free; (iii) the results that may be obtained from the use of the Services will be accurate or reliable; (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations; and (v) any errors in the software will be corrected.

1. Submitting Complaints: All complaints must be submitted in writing via email to legal@qikap.com or through our support ticket system. Please include your account email, a clear description of the issue, and any supporting evidence.
2. Response Timeline: We will acknowledge receipt of your complaint within 48 hours and provide a substantive response within 14 business days. If the issue requires further investigation, we will notify you of the expected resolution timeline.
3. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
4. Dispute Process: If the complaint cannot be resolved informally, you agree to first attempt mediation through the Singapore Mediation Centre before initiating any legal proceedings. Any unresolved dispute shall be resolved by binding arbitration in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC).

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.

These Terms constitute the entire agreement between you and Qikap regarding the use of our Services, superseding any prior agreements between you and us.

No Guaranteed Profits: Qikap does not guarantee any specific rate of return or profit. Market conditions, trading bot settings, and individual risk tolerance affect outcomes. You should never invest money you cannot afford to lose. Past performance is not indicative of future results.

If you have any questions about these Terms, please contact us:

Qikap Technologies Pte. Ltd.
Email: support@qikap.com
Support: support@qikap.com
Physical Address: 10 Anson Road, #27-15 International Plaza, Singapore 079903